FAQ's

        
 
This is a list of the most common questions we are asked on a day to day basis. Please read over the list before contacting us for an immediate answer. If not on here please call us at 216-245-1557
    • What is your phone number to call:

    • Do you have a minimum rental requirement?

    • Do you ship your rentals?

    • May I rent just the feathers?

    • Do you sell feathers?

    • Is there a travel fee?

    • Can I pickup and drop off the centerpieces from you?

    • What states do you travel to?

    • Will the centerpieces block the view of my guests?

    • Do you have an showroom?

    • What form of payments do you accept?

    • Can I come see the centerpieces prior to booking?

    • When do you come to the venue to setup?

    • What time do you come to the venue to break down?

    • What color feathers do you carry?

    • What color lights do you have?

    • What type of feathers do you rent?

    • What vase options do you carry?

    • How does the booking process work?

    • What is included per centerpiece?

    • Can the centerpieces be rented out doors?


    What is your phone number to call: top

    You can call us at 216-245-1557

    Do you have a minimum rental requirement? top

    Yes. Minimum rental requirement is 12. You are free to mix and match centerpieces as long as its 12 or more.

    Do you ship your rentals? top

    No. We do not ship our rentals.

    May I rent just the feathers? top

    No. We don't rent just the feathers. Must rent the entire centerpiece.

    Do you sell feathers? top

    No. We do not sell feathers. We are a rental company only.

    Is there a travel fee? top

    Yes there is a travel fee. Please contact us to get a travel feel quote. Please include your date of event, city, state, and zipcode of your venue location. We need this to give you an accurate quote.

    Can I pickup and drop off the centerpieces from you? top

    No pickup/drop off service. We are full service only. Free setup and breakdown.(*travel fee applies)

    What states do you travel to? top

    We travel to all states and part of Canada. There is a travel fee. Contact us for a travel fee quote.

    Will the centerpieces block the view of my guests? top

    No. The completed feather centerpiece stand approximately 55 inches tall. We make them tall so they do not block the view of your guest.

    Do you have an showroom? top

    We have an office for consultations. We setup the centerpieces you want to book for you. They are by appointments only. Consultations are $60 and must be paid prior to your appointed date. Call us at 216-245-1557

    What form of payments do you accept? top

    For your deposit we accept money order or check.
    For you monthly payments we accept Money order, check, Mastercard, Visa, Discover, Debit cards with the Visa/Mastercard logo on it.
     

    Credit card logos

    Can I come see the centerpieces prior to booking? top

    Yes. To schedule a private consultation give us a call. We will set up the centerpiece in the feather color, lights, and vase of your choice to view. Consultation is $60
                                                             

    When do you come to the venue to setup? top

    We normally setup 3 hours prior to the event start time. It all depends on the number of centerpieces you are renting. When renting 50 or more centerpieces the setup time will be earlier

    What time do you come to the venue to break down? top

    At the end of your event time, we return to venue to remove the centerpieces. This is done on the same day of your event.

    What color feathers do you carry? top

    Red, orange, yellow, green, blue, hotpink/fuchsia, purple, black, light pink, light blue, lime, light gray, brown, burgandy, turquoise, kelly green, and white
    WE DO NOT CARRY IVORY/CREAM

    What color lights do you have? top

    Red, white, blue, amber, and hotpink/fuchsia, purple, teal. If there is a color not listed please contact us we will verify if we can get the color you want.

    What type of feathers do you rent? top

    We rent ostrich feathers. Male winged plumes first quality and hand picked. They are 18 to 23 inches long. They have a natural droop and very plush looking.
     
    WE DO NOT USE DRAB FEATHERS! Drabs are the cheaper smaller feathers you can purchase on the internet used in the kits. Beware usually the pictures are of the male winged plumes however when you get the kit they will be the small drabs.

    What vase options do you carry? top

    White eiffel tower vase
    Clear trumpet tower vase
    Spandex tower vase
    Hurrican tower vase

    How does the booking process work? top

    We send you a questionare to fill out. From your answers we type up a contract for you. Contract is sent to you for your review and signature.
     
    You will mail us the contract with the non refundable travel fee and $200 of the rental fee by check or money order. Once we receive we will sign make copies to send back to you with your receipt.
    The remainder balance of the rental fee you can pay in full or it's broken up into monthly payments.

    What is included per centerpiece? top

    Per centerpiece: vase, lights, feathers,
    Per lampshade centerpiece: lights, trumpet vase, and lamp shade.

    Can the centerpieces be rented out doors? top

    No. They can only be for indoor use.

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